Latest review first
I sent my laptop for repair, told would be back to me within 48 hours. It was very slow and likely to be either memory or hard disk. I was asked to pay for the carriage and they would provide quote. They sent courier to collect and had it the next day. It took a...Read more
I didn't like
- High prices
- Slow repair
- Slow repair poor service stubborn
I sent them my phone Xperia E4 to be unlocked. I paid for the postage £5. And £20 up front charge was told 24 to 48 hours it will be sorted that was over a month ago. I been told that its hard wired now its been sorted. But I have to wait for a invoice and that's been...Read more
I have sent my PS4 for repair what a mistake that was . Sent it just to have a diagnosis done which they said the hard drive needed to be change at a cost of £120 which I knew that was the problem I said no to them for the repair it took 12 phone calls to get my PS4...Read more
Elite Phones And Computers - Ombudsman could not get a reply
Worst company I have ever dealt with. Returned the phone with the screen hanging off and delivered to the wrong address. Refused to correct the repair because I hadn't contact within 48hrs but I couldn't because it was returned to the wrong address. I got an ombudsman involved and they refused to respond to the ombudsman so the case had to be dropped. DO NOT USE THIS COMPANY THEY ARE SCAM ARTISTS AND NEED TO BE SHUT DOWN !
I really did want to write a 5 star review but sadly I've fallen fowl of this company because they now have a new 'shop front' on the internet. It's taken a little while to find the trail but at age 68 I guess I've got the time. Their website is Elite Phones and...Read more
After sending the phone for to have the battery changed they said that the mother board was damaged. More money was exchanged. the Phone was delivered late and we were instructed to open the phone in front of the delivery driver to make sure the phone was undamaged. We...Read more
I didn't like
- Being conned
0 stars! Absolute cowboys and con men! They don’t care about your property - all they care about is making money! They kept hold of my MacBook for over double the time period agreed and would’ve kept it for a lot longer had I not driven to the shop to get it (although...Read more
Please DO NOT use this company!! I have never been subjected to such inept service in my life until now. 48hr service, is what they claim. My phone took 4 weeks! To be returned. They cannot even abide by their own terms and conditions. In which they state if an item is...Read more
We are a company that repair phones but were unable to carry out certain repairs and were promised these were possible by this company. Big mistake!! Overcharged for work not completed. Charged for work we know was never undertaken. Item was returned in exactly same...Read more
Elite Phones And Computers - A total RIP OFF
My phone was returned MORE BROKEN than before I sent it. It had a cracked screen. Now it doesnt work at all. No help whatsoever from the company. DO NOT USE!!!
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