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Dropped my phone screen cracked and then started going black as if liquid was in it. Got lots of quotes around £169 Elite quoted £69 on a 48 hour turnaround.

Paid £17.50 for UPS to collect which they did next day. As it was 21st December they still confirmed I would receive it back before xmas. Finally after many many phone calls emails and upset I had my phone returned to me 11th January. Even though they advertise they answer their emails within 24 days it takes 3/4 days and several phone calls when they do answer they apologize and say they are trying their best.

New quote now £186 as they said the LED needed replacing.

I have since been informed by others that they should have known this in the first place when I told them about the problems. I feel they get yur phone with cheap quotes then you have no alternative but to pay bill wish I had used local repair company.

Review about: Elite Phones And Computers Cell Phone Repair.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

I didn't like: Never again.

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