Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
1 comment

My dad sent my laptop off to Elite for repair after it unexpectedly cut off and wouldn't turn back on again. He mistakenly did not check the reviews out properly like he usually does.

They had my laptop for a month and did nothing to repair it in that time.

I then decided to check the reviews and immediately realised that we'd made a mistake and decided to ask for it back. When we requested my laptop back we were then told we would have to pay an additional charge to get it back even though we had already paid them for a courier there and back.

Review about: Elite Phones And Computers Laptop Repair.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $48.

Preferred solution: Full refund.

I didn't like: No apology, Extra charges, Scam.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Birmingham, Birmingham, United Kingdom #1310797

The worst company ever. Don't want to send my phone and just inventing new methods to ask for money.

You May Also Like