Manufacturer: Elite Phones And Computers Category: Repair Clear all filters (17 of 17 reviews match)
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I sent my Dell tablet to them for repair because the charging port was not working. They quoted me £67.50 plus VAT for the repair. After several days without any feedback, I contacted them via their website, and they said the device was in the last stages of repair. Then they discovered there was a fault with the motherboard. After several more days waiting, they told me there was a problem with the hard drive. Then they decided the hard drive...
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1.6
I didn't like
  • Lost data
  • Ripped me off financially
  • Did not respond to emails
#977373
Omg, What a waste of space time and money, ignorant staff shouting and swearing, never replied to any correspondence then charged me £29 for nothing having prommised they could repair it!I would never recomend this company, They say they can do something, then charge you because they "cant" *** *** ***!!!! At one stage I was told it would be ready in ten minutes, still got no reply, had my item for 7 weeks, and never answered any of my...
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Newmski10

Newmski10 Listen to this guys review it is spot on ! They did exactly the same to me. Took around £30 off me and did absolutely no work for it. Then asked for more money off me to send ...

Newmski10

Newmski10 This review is spot on. Keep away from them they are *** men. They under quoted me. Then when they received my phone they told me it would be double what they quoted. This wen...

I didn't like
  • Breach of agreement
#964822
sent an ipad away to repair - left details of the customer with the company - however customer could not get in contact with by phone or email to elite/mobilephonerepairs/sonyrepair or whatever it is they have now changed their name too to avoid bad reviews. Several months later they receive and email saying if they don't pay for repair ipad will be recycled. Company couldn't tell us who ipad belonged too or what they repaired on it and customer...
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Elite Phones and Computers Tablet Repair Review

#924098
Do not use this company, they still have my tablet after repairing it after promising a quote first, the quote is almost the price of a new one. Scam.
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Elite Phones and Computers Tablet Repair Review

#854876
I am very unhappy ha my tablet since feb just got it back still not working had to psy more money to get it fixed would never ever use this company again
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Having read some of the reviews AFTER I had sent my precious Samsung Tablet off to these guys I was horrified and expected the worst ! As it turns out my fears were completely unfounded and the whole service was faultless. I had dropped the device onto a tiled floor and the screen and the digitiser was broken. The courier collection was seamless and the service was fast efficient and the devise is now working perfectly and whilst the bill was...
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Sent my samsung galaxy tab a in for them to repair the screen. Initial quote was £48 plus Vat. I had to pay £17 for them to collect it. I got my tablet back after 3 weeks. The total cost was £179! The tablet now does not charge at all! Its now unusable. I Have requested a refund and they wont process one unless i send the tablet back! I refuse to send this back to them after paying them £178!! God knows what state it would come back in. I wish...
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Anonymous

Anonymous Awful company. Don't trust. I sent my phone for a charging issue for £57. I paid £17 upfront and now they are asking me to pay £300 to repair it because they damaged the phone...

Wish i would have read reviews before using. The estimate was £67 final cost was £90.49 no call to discuss extra money just an invoice, avoid there are better out there... Vat is not added on poor customer service, didnt knock my deposit of 1st invoice. cowboys avoid at all costs. cant believe they didnt call to dicuss extra costs, called about price and the guy who i spoke to to wasnt interested, sounded like he does it every day, poorly...
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2.2
I liked
  • Pick up
  • Initial booking in
  • Quick repair
I didn't like
  • Being lied to and having extra charges
  • Additional charges and rude service
#930047
i have had my nexus 7 collected by these sheisters. they collected for a charging issue. after a week - not 48 ours, they said there had been a short circuit on the motherboard thereby incurring a further £35+VAT charge. Being someone with a tech background, i aksed them which parts they were replacing on a solid state motherboard, as there were no moving parts on a nexus 7 motherboard. i heard nothing for 2 weeks, so i informed the police,...
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Anonymous

Anonymous I've had the exact same problem, though I paid the money and received a broken laptop. It's absolutely unforgivable that a company can treat its customers like this.

1.3
I didn't like
  • Scammers and untrustworthy
#928213
I collected my tablet after two months of so called "repairing" because they ignored my constant requests to return said tablet to me and they had failed in their commitment to make a repair in a few days. The broken screen had not been fixed (a new screen, supposedly, had been fitted and subsequently removed again???) and I was no longer able to charge my machine (I made sure it was fully charged before I sent it off for repair). I would...
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Found this company on web and assumed that they worked on Apples behalf [THEY DONT] The service was very good in as much as we left an enquiry late on the evening and they were extremely prompt in ringing us back the next morning.We explained that I pad had been dropped and screen had cracked and needed to be replaced. They quoted us a pricewhich was accepted and they arranged for UPS to collect. UPS Collected and we tracked parcel and goods...
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I sent my Samsung tablet to Elite for repair and was promised a 48 hour turnaround. The only problem with the tablet was a cracked glass screen, the LED screen underneath was ok. After numerous enquiries (phones calls, emails, web site messages) and many, many promises and excuses (usually along the lines of the tablet being in the final stages of repair) it was returned to me 3 weeks later. This was after an attempt was made to overcharge me...
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