Elite Phones and Computers Phone Repair Reviews

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My phone charging port needed to be changed as it wasn't charging anymore so I sent it to Elite phones and computer. An initial good custumer service was provided when explaining how to send the phone to them.I paid the deposit and ups came to pick it up as scheduled.Then when it was ready they asked me to pay double for the service as they did't notice I paid the deposit and I had to phome them 4 times (+wrote them 10 unswered emails about it)...
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Elite Phones And Computers - Absolutely terrible!
i cracked the screen of my phone so i asked for a quote to repair and it was the cheapest option so i accepted, they then asked for a deposit and did not tell me there was a vat aspect and never took the deposit off the end price so it worked out the most expensive option. the phone then returned to me with the new screen not glue on properly so after a lot of talking i sent it back to be glued back on again, it then returned to me exactly the...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

DO not use this company A mistake from start to finish No mention of VAT when verbally quoted on phone. Deposit taken, phone posted and received, then strangely enough apparently I gave them the wrong model so now another £25 on top of £60, plus VAT, still no verbal mention 2 1/2 weeks later, phone returned, appallingly packaged. New phone back stuck on with masking tape. Back falls off. My fault apparently. They will repair under RTB warranty,...
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