Elite Phones And Computers Laptop Repair Reviews

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Most Helpful Review

Elite Phones And Computers - I was held to ransom 4 of 4 people found it helpful
My laptop had a crack in the corner of the screen in to which the colour had started to "bleed" but laptop was fully functional and no other isssues. Sent it to Elite phones and computers and they doubled the cost on me, repaired it despite me asking them not to because they doubled the cost and then held my laptopo to ransom until I paid and sent it back destroyed! This group details the scams they are committing!...
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I didn't like
  • Charging for extras
  • Causing damage by carrying out unauthorised work
  • Broke my laptop
********These muppets should be closed down******** Fleeced me for money to do what? - Nothing! They told me my Laptop was broken beyond economical repair....I could have told them it was broken to start with but I paid for a proper diagnosis and an estimate for repair. All I got was 'the Laptop wont take power in' or ' the Laptop is not responding' - f**king useless information. In fact I have serious doubts whether they even tried to diagnose...
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my macbook needed a USB, they said they could fix it. 20 phone calls 30 emails, and lots of lost time. finally they said they couldn't repair. so i asked for it back (no fix no fee... right?!... wrong!) They told me to pay £200 or I wouldn't get it back. So I had to. It came back, dented, scratched and not put together properly. Please learn from my mistake, and stay away from these cowboys!
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I didn't like
  • Did not apologise
  • Not understanding the customer
  • Do not respond to emails
I sent my Laptop of to be repaired. I was quoted £89.99 for this less a deposit I paid. They missed getting a driver out on the day so had to arrange another day. I said this would be fine but I was going away on holiday for a couple of weeks. The lady I spoke to said that's fine, as I would not be there they would hang on to it till I came back. I was out of the country and did not check emails etc. I came home and they had gone ahead and...
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I didn't like
  • Terribly written response
  • Lies about their technical capabilities
  • Lies and extremely bad service