Elite Phones And Computers Laptop Repair Reviews and Complaints
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Acer UK informed me they do not support this 7 year old multi media lap top any more full stop. Lap top was dead (shorted capacitors) and Elite accepted this machine for repair. Turn-around was very fast at a very reasonable price. I contacted them and they were very...
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Elite Phones And Computers
Saint-Astier, Aquitaine-Limousin-Poitou-Charentes
Product
Elite Phones And Computers Laptop Repair
I liked
- Fast service
The laptop was a family laptop and went in for a cooling system repair, they subsequently found a HDD issue and changed it without informing me before hand. During the data transfer they lost 125Gb of data!!!!!! If I knew they would touch the HDD I would have advised...
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Product
Elite Phones And Computers Laptop Repair
I didn't like
- Terrible customer service
- Poor communication
4 WEEKS MY LAPTOP WAS SENT FOR A 48 SCREEN REPAIR, 4 WEEKS LATER STILL NOT RETURNED DESPITE DAILY CONVERSATIONS WITH ANDREW GAINS...... THE ONLY PERSON IN THE COMPANY IM SURE. FALSE AND ILLEDGAL CROSS SELLS - THEY WILL TELL YOU THAT ANOTHER PART NEEDS TO BE REPAIRED...
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Product
Elite Phones And Computers Laptop Repair
I am not very impressed with Elite my laptop was collected on the 1st Sep and i still haven't had it repaired. My deposit was taken from my bank account twice and I had to wait 14 days for an issue to be resolved by the manufacturer my communications haven't been...
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Elite Phones And Computers
Acton, England
Product
Elite Phones And Computers Laptop Repair
I had a screen fault with the above lap top. I was quoted one price to repair it and sent it off. I use my laptop for work daily and so turn around time was important. They told me I would probably have it back in 48 hours. 4 weeks go by and I get a call saying the...
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drsouthall
Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...
Product
Elite Phones And Computers Laptop Repair
I didn't like
- Ruining my laptop
Sent my laptop to repair a broken screen, which they did repair however during fixing or delivery other issue appeared and now there is a line going all the way through my screen and none of the masters can fix it because they installed some screws to my screen so now...
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drsouthall
Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...
Product
Elite Phones And Computers Laptop Repair
We send out laptops to a few reputable companies for repair and though we would give this one an opportunity. VERY BAD MISTAKE! The laptop was sent to them for a screen replacement They are shockingly amateurish and it is obvious to us that they underestimated the...
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Product
Elite Phones And Computers Laptop Repair
I didn't like
- Not fixing problem sent in for
- Charged more than they quoted
- Lies and extremely bad service
When I was working on my laptop, it suddenly restarted and was showing some code error.It was continuously showing the same error after restarting. I have unplugged all the connections and searched in online to solve it but it was waste of time. The very next day, I...
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Elite Phones And Computers
Gosport, England
Product
Elite Phones And Computers Laptop Repair
I liked
- It was good
- Quick repair
Issue with trust I ordered a laptop collection.their staff told me it will be picked up at 2pm, waited until 3.20pm, no one came, no news. Called them, told to wait until 4 pm. I decided to cancel as I am dissapointed with their service. Next day, I was charged a...
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Product
Elite Phones And Computers Laptop Repair
My laptop had a crack in the corner of the screen in to which the colour had started to "bleed" but laptop was fully functional and no other isssues. Sent it to Elite phones and computers and they doubled the cost on me, repaired it despite me asking them not to...
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Product
Elite Phones And Computers Laptop Repair
I didn't like
- Broke my laptop
- Causing damage by carrying out unauthorised work
- Charging for extras
Now you know why you need to perform a full back-up/mirror image BEFORE you take your computer in for repairs. Mobile hard drives are very cheap but effective for doing this. ...