Product: Elite Phones And Computers Laptop Repair Clear all filters (25 of 25 reviews match)
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I sent my IMac i7 27” to Elite Phones and Computers www.phonesandcomputers.com to replace the hard drive. I asked them to make a backup before replacing it to keep my data and Softwares. I agreed to replace the hard drive for 250 £ in 3 to 5 days. After two weeks and...
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1.1
Product
Elite Phones And Computers Laptop Repair
I didn't like
  • Breach of agreement
  • Lost data
  • Being lied to and having extra charges
#937762
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Arranged a diagnosis for my laptop and after that they would ask for my consent to proceed with the service or not. I didnt give my consent and asked for the laptop back after the diagnosis of a faulty hard drive and instead of that they proceeded with the replacement...
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1.0
Product
Elite Phones And Computers Laptop Repair
#935213
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Acer UK informed me they do not support this 7 year old multi media lap top any more full stop. Lap top was dead (shorted capacitors) and Elite accepted this machine for repair. Turn-around was very fast at a very reasonable price. I contacted them and they were very...
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4.8
Elite Phones And Computers Saint-Astier, Aquitaine-Limousin-Poitou-Charentes
Product
Elite Phones And Computers Laptop Repair
I liked
  • Fast service
#930060
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The laptop was a family laptop and went in for a cooling system repair, they subsequently found a HDD issue and changed it without informing me before hand. During the data transfer they lost 125Gb of data!!!!!! If I knew they would touch the HDD I would have advised...
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h.kitchener
h.kitchener

Now you know why you need to perform a full back-up/mirror image BEFORE you take your computer in for repairs. Mobile hard drives are very cheap but effective for doing this. ...

1.0
Product
Elite Phones And Computers Laptop Repair
I didn't like
  • Terrible customer service
  • Poor communication
#927854
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4 WEEKS MY LAPTOP WAS SENT FOR A 48 SCREEN REPAIR, 4 WEEKS LATER STILL NOT RETURNED DESPITE DAILY CONVERSATIONS WITH ANDREW GAINS...... THE ONLY PERSON IN THE COMPANY IM SURE. FALSE AND ILLEDGAL CROSS SELLS - THEY WILL TELL YOU THAT ANOTHER PART NEEDS TO BE REPAIRED...
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1.0
Product
Elite Phones And Computers Laptop Repair
#926962
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I am not very impressed with Elite my laptop was collected on the 1st Sep and i still haven't had it repaired. My deposit was taken from my bank account twice and I had to wait 14 days for an issue to be resolved by the manufacturer my communications haven't been...
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Product
Elite Phones And Computers Laptop Repair
#926461
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I had a screen fault with the above lap top. I was quoted one price to repair it and sent it off. I use my laptop for work daily and so turn around time was important. They told me I would probably have it back in 48 hours. 4 weeks go by and I get a call saying the...
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drsouthall
drsouthall

Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

1.0
Product
Elite Phones And Computers Laptop Repair
I didn't like
  • Ruining my laptop
#893054
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Sent my laptop to repair a broken screen, which they did repair however during fixing or delivery other issue appeared and now there is a line going all the way through my screen and none of the masters can fix it because they installed some screws to my screen so now...
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drsouthall
drsouthall

Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

1.3
Product
Elite Phones And Computers Laptop Repair
#886375
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We send out laptops to a few reputable companies for repair and though we would give this one an opportunity. VERY BAD MISTAKE! The laptop was sent to them for a screen replacement They are shockingly amateurish and it is obvious to us that they underestimated the...
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Product
Elite Phones And Computers Laptop Repair
I didn't like
  • Not fixing problem sent in for
  • Charged more than they quoted
  • Lies and extremely bad service
#820413
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When I was working on my laptop, it suddenly restarted and was showing some code error.It was continuously showing the same error after restarting. I have unplugged all the connections and searched in online to solve it but it was waste of time. The very next day, I...
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3.2
Elite Phones And Computers Gosport, England
Product
Elite Phones And Computers Laptop Repair
I liked
  • Quick repair
  • It was good
#816069
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