Elite Phones And Computers Laptop Repair Reviews and Complaints
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laptop had been attempted to be opened trapping cable previously by friend .causing screen not to come on and not screwe back properly . payed 215 for a repair originaly booked as a diagnosis at 24.99 but they went ahead and repaired supposed palm rest casing and...
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I sent my IMac i7 27” to Elite Phones and Computers www.phonesandcomputers.com to replace the hard drive. I asked them to make a backup before replacing it to keep my data and Softwares. I agreed to replace the hard drive for 250 £ in 3 to 5 days. After two weeks and...
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Product
Elite Phones And Computers Laptop Repair
I didn't like
- Breach of agreement
- Lost data
- Poor quality replace pieces
Arranged a diagnosis for my laptop and after that they would ask for my consent to proceed with the service or not. I didnt give my consent and asked for the laptop back after the diagnosis of a faulty hard drive and instead of that they proceeded with the replacement...
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Acer UK informed me they do not support this 7 year old multi media lap top any more full stop. Lap top was dead (shorted capacitors) and Elite accepted this machine for repair. Turn-around was very fast at a very reasonable price. I contacted them and they were very...
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Saint-Astier, Aquitaine-Limousin-Poitou-Charentes
Product
Elite Phones And Computers Laptop Repair
I liked
- Fast service
The laptop was a family laptop and went in for a cooling system repair, they subsequently found a HDD issue and changed it without informing me before hand. During the data transfer they lost 125Gb of data!!!!!! If I knew they would touch the HDD I would have advised...
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Product
Elite Phones And Computers Laptop Repair
I didn't like
- Poor communication
- Poor customer service
4 WEEKS MY LAPTOP WAS SENT FOR A 48 SCREEN REPAIR, 4 WEEKS LATER STILL NOT RETURNED DESPITE DAILY CONVERSATIONS WITH ANDREW GAINS...... THE ONLY PERSON IN THE COMPANY IM SURE. FALSE AND ILLEDGAL CROSS SELLS - THEY WILL TELL YOU THAT ANOTHER PART NEEDS TO BE REPAIRED...
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I am not very impressed with Elite my laptop was collected on the 1st Sep and i still haven't had it repaired. My deposit was taken from my bank account twice and I had to wait 14 days for an issue to be resolved by the manufacturer my communications haven't been...
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Acton, England
Product
Elite Phones And Computers Laptop Repair
I had a screen fault with the above lap top. I was quoted one price to repair it and sent it off. I use my laptop for work daily and so turn around time was important. They told me I would probably have it back in 48 hours. 4 weeks go by and I get a call saying the...
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drsouthall
Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...
Product
Elite Phones And Computers Laptop Repair
I didn't like
- Ruining my laptop
Sent my laptop to repair a broken screen, which they did repair however during fixing or delivery other issue appeared and now there is a line going all the way through my screen and none of the masters can fix it because they installed some screws to my screen so now...
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drsouthall
Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...
We send out laptops to a few reputable companies for repair and though we would give this one an opportunity. VERY BAD MISTAKE! The laptop was sent to them for a screen replacement They are shockingly amateurish and it is obvious to us that they underestimated the...
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Product
Elite Phones And Computers Laptop Repair
I didn't like
- Lies and extremely bad service
- Charged more than they quoted
- Not fixing problem sent in for
Now you know why you need to perform a full back-up/mirror image BEFORE you take your computer in for repairs. Mobile hard drives are very cheap but effective for doing this. ...