Manufacturer: Elite Phones And Computers Category: Repair Clear all filters (83 of 83 reviews match)
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Elite Phones And Computers Cell Phone Repair Review from Halesowen, England
Absolutely despicable customer service.Kept my phone for over 2weeks And still did not repair it. Communication is nominal they do not address any issues and are extremely rude if you are (un)lucky to rech them on their number. Charge a depait to take ypur phone the free uote is a scam. They charged me another £12 to send my phone back and i am still waiting for it. Avoid at all costs.Have complaoned to Trading Standards
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Anonymous

Anonymous Elite phones screwed a lot of people over. Just had a notification about a petition of fraud victims who are reporting them to trading standards. If they screwed you over then...

Had my 15 year old daughters phone sent off for a screen repair with a charger. Had my charger stolen, the box i sent it in was wrecked due to the heavy anounts of tape on it. Had it one day and screen cracked under my daughters thumb and cut it while texting. The glass ised wasnt even correct and the button is sunken in the screen is also suffering from technical issues and when touched gives an electric shock. They refuse me when i want to...
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Anonymous

Anonymous https://www.change.org/p/citizens-advice-trading-standards-elite-phones-and-computer-victims?recruiter=592890470&utm_source=petitions_show_components_action_panel_wrapper&utm_...

I paid £80 to have my daughters mobile phone screen repaired only to have it crack the day after we recieved it back from repair. When i contacted them they refused to have the screen repaired again free of charge, even though it is obvious they have used thin glass and not toughened, which is why it has cracked. If you use these idiots then expect shoddy sevice and no come back if anything goes wron. When i called to speak to someone i was told...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

I didn't like
  • Charged for unsuccessful repair
#897177

Elite Phones And Computers Cell Phone Repair Review

#661407
1.0
DO NOT USE. Returned my phone in a takeaway tub screen cracked with in 2 min from just using it plus hidden Vat. Jokers
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sent my phone to replace a cracked LCD screen. Contacted them and explained the work and agreed a price - this is a contract. sent them the phone and as soon as they had it in their possession they tried to increase the price. first warning signs. I disagreed and asked for my phone to be returned (as per Consumer Rights Act 2015 where you get 14 days cooling off period). I asked for my phone with the first 2 days of them receiving it and trying...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

1.0
I liked
  • Not to use them
I didn't like
  • Dont care about your consumer rights
#895662
Sent the phone off for the prompt repair as was promised. 3 weeks later still no phone, can't get through to anyone with ability to help. Emails are not replied to and answer phone messages ignored. After reading reviews now wished I had never sent phone and if they do return it i will not trust the work. They have really wasted my time and money. Dont trust the Blurb about leading repairs of phones and computers. Not sure if these guys are...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

I didn't like
  • Cant get hold of them
#890742
My phone was returned to the company after the original repair (which had its own problems) on the screen became faulty. I sent it back under the repair warranty and was told that the phone also had a faulty microphone as it had been dropped in water - totally untrue. I agreed to pay a further £30 for a new microphone as I felt I had no choice and 12 weeks later I have finally got my phone back. I have no idea whether a new microphone has...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

I sent my LG G2 to them to get fixed as the screen had cracked. They not only charged me £40 more than first stated, but they took WEEKS to return it and when they did, I may as well have done the repair myself. The new screen was glued on by what looked like a monkey and the screen was scratched. The box it arrived in too was just...... a thin plastic tub that was cracked and in a thin bubble envelopes. It looked like they had packed it, had a...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

My screen was cracked, sent for repair, looked ok when first got phone back then after around a week the screen would just go black and I would have to press the screen hard to get to switch on, I had bought a case for my phone as didn't want the screen to crack again. My partner was took phone out of case and it was then we realised the to of the screen was not securely fixed. I emailed the company to inform them and said I would send phone...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

Elite Phones And Computers - DO NOT USE THIS COMPANY
Elite Phones And Computers - DO NOT USE THIS COMPANY
I had a quote for £17.50. Rang to book in and I had to pay a deposit that I was told would be taken off the repair bill. I received no communication in this time, until i figured our how to communicate with them through their god awful message board. Then they said my phone was beyond economical repair (it was only the speaker squeaking) Then held my phone to ransom for an additional £23 I have requested a complaints procedure but they...
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

After paying to have my non fixed mobile returned to me it turned up without it's battery. Customer services dispatched one quickly to be fair but used royal mail who stopped the parcel and destroyed it as they dont allow batteries...after numerous messages I getging nowhere with this company...they collect via courier when the customer is paying..they should use a courier to deliver when the mistake is theirs. Such a cr* ppy service!
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drsouthall

drsouthall Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...