Manufacturer: Elite Phones And Computers Category: Repair Clear all filters (83 of 83 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Elite Phones And Computers - Repaired screen fell out. They accused me of tampering with it!?
Screen fell out after they repaired it. Sent it back, they lost it in the post room for weeks, then said I had forced the screen back out, which everyone always does... rips the repair of the newly repaired phone straight back out. Now been without a phone for 3 months trying to chase this up, they offered to repair it again for £100 this time, which I wouldnt consider as I've already paid for this service which failed the first time around. No...
Read more
I gave them the phone from the disadvantage of losing the signal.they charged me 110 pounds. And nothing has been fixed! scandal!! I ask for your help. How can I enforce their rights and recover money ?!I sent it by courier ups, arrived on Saturday morning at 10 o 11 got an email that is to be repaired. They said immediately that the motherboard. I wrote about it ... ok fixet this. 12 already was repaired (apparently) 12 30 paid 14 sent. They...
Read more
I paid for a service of my mobile phone screen to be fixed, initially quoted £120 and after my phone was kept by the company for 3 weeks I was charged a further £35 for a motherboard problem. The phone was apparently collected by UPS ready to be delivered back to myself after a month. The phone magically got lost in transit and UPS have granted a claim to Elite for £450 for the loss. In the meantime I was struggling without a phone and needed to...
Read more

Elite Phones And Computers Cell Phone Repair Review

#816102
1.0
I had experience with this company. Absolutely terrible Slow Took them over two weeks to complete work. Gave one quote then doubled once they received my phone. The work on the phone low standard. They need to be SHUT DIWN!
Comment
Show

Elite Phones And Computers Cell Phone Repair Review

#753340
1.5
Review about Elite Phones And Computers Cell Phone Repair
1 of 1
Terrible, 3 attempted repairs and I'm left with a phone worse than when it was sent. Currently going through the small claims court.
Comment
Show

Elite Phones And Computers Cell Phone Repair Review

#753269
1.0
I've never in my life experienced such a terrible service. Liars, criminals, scammers! I lost a phone and lots of money because of them. Not mentioning the stress they caused to me. Do not use them whatever they promise to you.
Comment
Show

Elite Phones And Computers Cell Phone Repair Review

#715070
1.0
Avoid this company like the plague. Elite are nice up until you pay and they have your goods. Then they will basically hold your device hostage while they demand more money for non existent repairs. If you are lucky enough to get your device back it will be in a worse state than when you sent it. Your purse will be empty and your phone wrecked.
Comment
Show
The screen fell out like it had never been glued in. I rang them and they said it was covered under warranty and they would fix it. I was told I needed to pay for postage, which was £7 due to value of phone. They lost it in the post room for 2 weeks claiming my details were not on it. Luckily Royal Mail had a signed for contact when I rang them as I had sent it recorded. Elite then emailed me saying I had tampered with it and would have to pay...
Read more
Anonymous

Anonymous P.S. go on facebook and search for "epac victims support" very bad reviews even on youtube

Anonymous

Anonymous im finding the same problem from my repair after service

I sent them my phone only because quote was £59.first I lost a day to wait for an courier to pick up my phone and instead picking my phone Wednesday he came Friday. Then I got message from repair team that my phone is fixed and to get my phone back I have to pay £167. I would never send them my phone if I would know it will be that expensive. I did find place where they can fix my phone for £80.Unfortunately I lost two weeks already.As I have...
Read more
From reading the reviews after I sent my phone I braced my self for a bumpy ride but I was pleasantly surprised. I has a cracked screen on my Nexus, the phone was collected on a day I chose, the repair did take a bit longer than their 48hr promise but I was charged what I was quoted (plus the VAT which is completely obvious). The website could be improved to change when the balance is paid as it's not very clear when you have paid. All in all...
Read more
Sent a Motorola phone in for a replacement head phone socket having been told they had the replacement part in stock. After a week I had had no contact and they told me the part they had was incompatible. When I pointed out they had said they had it in stock I was told they had the right part, but it was incompatible!! After three week of chasing they said they couldn't fix it, and yet blackmailed me with wanting more money to return it....
Read more
If only i had read the reviews first here and NOT on their website. I was just about to send my Samsung note back to them in order for them to replace with a new phone ( as per the claim ) . I will NOT bother now. These people have no morals. They are rude and work a SCAM. UPS lost my phone apparently after being repaired (i will never know) It took UPS 14 days to decide they could not find it. Claims process took another 10 days. I reckon UPS...
Read more
Anonymous

Anonymous Exactly the same scam..they upped the price of the repair, charged me twice for the deposit. Lost the phone.. claimed after 3 attempts UPS claims compensation then sent me 3rd...

1.0
I didn't like
  • Just after your money
  • Bad customer service
  • Not fixing problem sent in for
#931308
Everything else was working (viber, skype, internet...) I googled them before I sent my phone for repair. It has been with them for more than three weeks, today I got it back and touch screen is not working at all, it wasn't even problem when I sent it, I can't use my phone at all. It's even worse than it was, and they charged me 57,50 pounds to ruin my phone.I am very sorry that I have ever sent t the phone to them, I should read reviews...
Read more
2.8
I didn't like
  • Did not fix
  • Terrible repairs
#923017
Wish i had read the reviews about this company before - they are clearly masterminds at deceiving their customers!!BEWARE that they have hidden tax sneakily in their quotes and they dont mention a word of it in their telephone quote either and then they whack you with a no choice £50 extra when you go to pay for VAT while they hold your phone ransom and claim they are legally able to get away with it because of a tiny asterisk and fine print in...
Read more