Product: Elite Phones And Computers Cell Phone Repair Clear all filters (117 of 117 reviews match)
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I sent my Samsung off to them to fix a screen they could not even replace the original colour of screen . On arriving back to me another colour of which I agreed because I committed to getting it fixed at a price of £340 be warned when they quote you they do not...
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1.0
Product
Elite Phones And Computers Cell Phone Repair
I didn't like
  • Poor quality replace pieces
  • Did not fix
  • Not fixing
#946678
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This company is total ***.I reckon the only good reviews they have they have written themselves. The I pad I sent for repair after ringing up solidly for 10 days and was repeatedly lied to I eventually made 150 mile trip to their premises. It turned out that the I pad...
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1.0
Product
Elite Phones And Computers Cell Phone Repair
I liked
  • Website easy to use
I didn't like
  • Bad service
  • Lies about their technical capabilities
  • Ignored request to return phone
#944598
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My daughter sent her phone off to get her phone repaired without checking with me - £130!!We paid (what else could I do?) but the phone was lost by UPS. They did send a replacement - a different model, locked so we can't use it. Communication is all by a message board...
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1.0
Product
Elite Phones And Computers Cell Phone Repair
#942948
Reply to reviews
I sent my phone off not entirely with out hitch.What was promised to be a rapid repair, became very drawn out.Any means of communication were very tricky. Phone conversations were near impossible to speak to a somebody that new of my job no. Time scales I was then...
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1.0
Dartmouth, England
Product
Elite Phones And Computers Cell Phone Repair
I liked
  • Initial contact and web site contact page
I didn't like
  • Rude managment staff
  • Complete scam
  • Fact they broke my phone and did not repair it
#940345
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Elite Phones And Computers - Repaired screen fell out. They accused me of tampering with it!?
Screen fell out after they repaired it. Sent it back, they lost it in the post room for weeks, then said I had forced the screen back out, which everyone always does... rips the repair of the newly repaired phone straight back out. Now been without a phone for 3...
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1.4
Product
Elite Phones And Computers Cell Phone Repair
#939307
Reply to reviews
I gave them the phone from the disadvantage of losing the signal.they charged me 110 pounds. And nothing has been fixed! scandal!! I ask for your help. How can I enforce their rights and recover money ?!I sent it by courier ups, arrived on Saturday morning at 10 o 11...
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1.0
Sutton Coldfield, Birmingham
Product
Elite Phones And Computers Cell Phone Repair
I didn't like
  • Did not fix
#938903
Reply to reviews
I paid for a service of my mobile phone screen to be fixed, initially quoted £120 and after my phone was kept by the company for 3 weeks I was charged a further £35 for a motherboard problem. The phone was apparently collected by UPS ready to be delivered back to...
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1.0
Product
Elite Phones And Computers Cell Phone Repair
#937997
Reply to reviews
The screen fell out like it had never been glued in. I rang them and they said it was covered under warranty and they would fix it. I was told I needed to pay for postage, which was £7 due to value of phone. They lost it in the post room for 2 weeks claiming my...
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Anonymous
Anonymous

P.S. go on facebook and search for "epac victims support" very bad reviews even on youtube

Anonymous
Anonymous

im finding the same problem from my repair after service

Product
Elite Phones And Computers Cell Phone Repair
#935276
Reply to reviews
I sent them my phone only because quote was £59.first I lost a day to wait for an courier to pick up my phone and instead picking my phone Wednesday he came Friday. Then I got message from repair team that my phone is fixed and to get my phone back I have to pay £167....
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1.0
Product
Elite Phones And Computers Cell Phone Repair
#934643
Reply to reviews
I has a cracked screen on my Nexus, the phone was collected on a day I chose, the repair did take a bit longer than their 48hr promise but I was charged what I was quoted (plus the VAT which is completely obvious). The website could be improved to change when the...
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3.6
Product
Elite Phones And Computers Cell Phone Repair
#934379
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