My Galaxy note 4 died unexpectedly & stupidly I sent my phone to this company. They charged 17.50 to arrange a UPS collection that they said would come off my repair bill.
Originally they stated it would be repaired in 3 days. I waited and had no response. Once I got in touch with them they said it was with the repair team longer than expected. Finally over a week later they emailed me to say it would cost 200 plus VAT to fix!
Or they can send it back to me for £9.99. I finally got my phone back after they told UPS the wrong village! Which I had to sort out myself! Once i inspected the phone it had dirty finger prints all over it!
The back was dirty & the sim in the phone was not mine! I am on 3 mobile and I got an EE sim! Also 2 screws were missing from the back of the phone! I have blocked my sim & got a new one from 3 because god knows how is using it now!
I am in the process of getting in touch with trading standards the service was that bad! AVOID THIS COMPANY AT ALL COSTS!!
Product or Service Mentioned: Elite Phones And Computers Cell Phone Repair.
Reason of review: Bad quality.