London, London
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I had a quote for £17.50.

Related: Elite Phones And Computers - Repaired screen fell out. They accused me of tampering with it!?

Rang to book in and I had to pay a deposit that I was told would be taken off the repair bill.

I received no communication in this time, until i figured our how to communicate with them through their god awful message board.

Then they said my phone was beyond economical repair (it was only the speaker squeaking)

Then held my phone to ransom for an additional £23

I have requested a complaints procedure but they haven't given me one and basically said it was my fault for signing the terms and conditions.

Absolutely appalling, I hope someone manages to shut these arseholes down

Review about: Elite Phones And Computers Phone Repair.

Review #886063 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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drsouthall

Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and support.

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