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We paid for my phone to be fix by the said company, they charged as alot of money to fix this and return phone which we also paid for. Phone came back and wasnt fixed verified by bt they want us to send back elite it to them again and pay again to send the phone they...
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1.0
#1061975
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Cost of repair to screen of phone agreed. Phone returned by courier within 2 weeks but screen damaged on arrival back. Phone sent back to Elite phones. The firm state they are in dispute with courier company and won't accept responsibility to return a repaired and...
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#1059804
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i can write a 10000 word essay on the anxiety from the bad customer service i have got from here but i will keep it clear and write them in bullet points - I waited for 65 days with the lack of updates until I contacted UK Consumer Law and they became ' efficient' and...
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1.0
I didn't like
  • Did not apologise
  • Lack of updates
  • Rude managment staff
#1055257
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Elite Phones And Computers - Don't do business with this company

Elite Phones And Computers
#1048346
1.0
Worst people do do business with complete cowboy company bad costumer service sent phone to them for screen replacement charged £190 and not replaced properly wanted post charge for return
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Elite Phones And Computers Cell Phone Repair Review

Elite Phones And Computers
#1028937
1.0
Horrible experience. I send it for battery teplacement only. I payed for it. Not only they broke my phone but ask me for more money. I want my phone back but they refuse to send it now.
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Short Review for February 09, 2017, Pc_exchange_policy

Elite Phones And Computers
#1005310
1.0
I booked a laptop repair after being directed to Elite Phones And Computers via a Lenovo repair company. I immediately got a bad feeling about the company and googled them. Saw the reviews and immediately called to cancel. This entire process took 10 minutes and they refused to refund the £17.50 'deposit' despite the 10 minutes I had been a 'customer'. Simply avoid. Sham
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Elite Phones And Computers Cell Phone Repair Review

Elite Phones And Computers
#1004120
1.1
Don't really know where to start but AVOID !!!!!! Had my phone for 4 bloody months they said they could fix it then 3 months later they decided they couldn't then took a further month to actually get it back never again worst repair company
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Hello I called this company to enquire about repair my mobile , they were very pretty sure about how easy to get it repair , the custmer service tell me the fees straight so I sent my mobile to this company to change sim reader five weeks ago on a job which was...
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1.0
I didn't like
  • Attempting to charge for extras
  • Refusing to return my tablet
#1052277
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I bent my phone, damaged LCD screen, damaged power button and stuck volume rocker. They gave me a quote for £140 + £20 (delivery) + £30 (VAT) for full replacement of parts. They screwed me around and made me pay and added £20 extra to replace the back casing. When they...
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#1052503
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Last week, I took an HP laptop repair service from here. The staff at store was good and followed very systematic repair procedures which really impressed me. This kind of professionalism has actually taken me to write this review. My HP laptop was having some kind of...
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#1047269
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Sent my phone after a 70 pounds quote .... Then got told the repair was complete but that I should expect a lot of bubbles under the screen. When I said that wasn't ok for me to get back a repair with loads of bubbles on... they made us change the whole LCD screen and...
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1.0
I liked
  • It was inaccurate marketing
I didn't like
  • Lies and extremely bad service
  • Just after your money
  • Just a straight up rip off
#1046749
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They overcharged me by not mentioning tax. Refused to honour the initial bargain to reimburse the diagnosis cost if I went on with the repair. Returned the device half fixed, charged me again to ship back for the warranty investigation, and again to have the device...
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1.5
#1046133
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They said 24/48 hrs to repair my phone (cracked screen) that was almost a month ago (10th April - it was collected on the 11th). Despite messaging and asking what's going on, I'm no clearer as it seems the phone is still not repaired. In fact today whenI informed them...
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I didn't like
  • Not understanding the customer
  • Just after your money
  • False pricing quoted
#1043467
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I send my phone for 48 hours battery replacement only. I never get it back and I was charged 75 GBP so far. They have my bank card details and I worry they will take more money. I write them every single day to send my device back cause its my property and they refuse...
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1.0
#1029029
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