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We are a company that repair phones but were unable to carry out certain repairs and were promised these were possible by this company. Big mistake!! Overcharged for work not completed. Charged for work we know was never undertaken. Item was returned in exactly same...
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#1103756
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That's my email to them, they never answered. Query: Dear Sir/Madame, I got my Xperia Z3 back roughly a week ago from you after a major repair and I'm really disappointed. First of all when I sent my enquiry I asked if you deal with software issues as I knew what the...
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1.7
#1091619
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When i traveled 3 days ago, my Dell Alienware was damaged. The screen was smashed and I was unable to figure out, what happened? I am in Manchester, where I was searching for a best repair centre to get my device fixed. I found Elite phones and computers in my way....
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4.0
Eccles, England
#1078930
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Elite Phones And Computers - A total RIP OFF

Elite Phones And Computers
#1097335
My phone was returned MORE BROKEN than before I sent it. It had a cracked screen. Now it doesnt work at all. No help whatsoever from the company. DO NOT USE!!!
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Elite Phones And Computers - Awful

Elite Phones And Computers
#1067729
1.0
Details
I cancelled my repair order and they refused to refund the diagnostic fee. Awful grammar and hugely unprofessional in correspondence. I asked to raise a complaint and I've had no confirmation or response in respect of this. I will be taking this case to trading standards and the ombudsman.
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Elite Phones And Computers - Don't do business with this company

Elite Phones And Computers
#1048346
1.0
Details
Worst people do do business with complete cowboy company bad costumer service sent phone to them for screen replacement charged £190 and not replaced properly wanted post charge for return
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Delivery Service

Elite Phones And Computers Cell Phone Repair Review

Elite Phones And Computers
#1028937
1.0
Details
Horrible experience. I send it for battery teplacement only. I payed for it. Not only they broke my phone but ask me for more money. I want my phone back but they refuse to send it now.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
Few days back, my iPhone 6s plus got smashed when it slipped from my hand. I went down and was shocked to see that it got smashed by falling from the stairs. I went to my room and started to search for online repair centres, where I found this name Elite phones and...
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4.0
Eccles, England
#1073655
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My iPad got smashed on holiday, while browsing i found Elite phones & computers. I approached them regarding my iPad and received a confirmation email immediately with all the details. Somehow i managed to send my device from Spain to England to get fixed and hope it...
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4.0
Eccles, England
#1072678
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Do not use this comany they will take yor money say have fixed problem send back unfixed then want more to repair again and send it back to them then add on more charges I am now going to take to court as they have cost me nearly 200 and a non working machine beware...
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4.0
#1070799
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I bent my Sony Xperia Z3 and smashed the front and back of it. It worked for few months in this condition and on yesterday the screen stopped responding completely. Here at, Elite phones and computers, the technician fixed my phone by replacing the front & back and...
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3.8
#1069942
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We paid for my phone to be fix by the said company, they charged as alot of money to fix this and return phone which we also paid for. Phone came back and wasnt fixed verified by bt they want us to send back elite it to them again and pay again to send the phone they...
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1.0
#1061975
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Cost of repair to screen of phone agreed. Phone returned by courier within 2 weeks but screen damaged on arrival back. Phone sent back to Elite phones. The firm state they are in dispute with courier company and won't accept responsibility to return a repaired and...
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#1059804
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Contact Elite Phones And Computers

Mailing Address:
Elite Phones and Computers Ltd
190a Church Street, Eccles , Salford Manchester M30 0LZ
Eccles, Manchester M30 0LZ
United Kingdom
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Elite Phones And Computers Products and Services

i can write a 10000 word essay on the anxiety from the bad customer service i have got from here but i will keep it clear and write them in bullet points - I waited for 65 days with the lack of updates until I contacted UK Consumer Law and they became ' efficient' and...
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1.0
I didn't like
  • Additional charges and rude service
  • Lack of updates
  • Lies and extremely bad service
#1055257
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